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Fax glossary: sender ID, transmission report, zone, page

The sender ID is the sender line at the top of every fax, and the transmission report proves the transmission. Zone 1 costs €1.00 for the first page and €0.20 per additional page, other countries double.

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Step by step

  1. 1 Step 1

    Sender ID and transmission report

    You set the sender ID in your account (max. 20 characters, e.g. company name); it appears at the top of every fax. The transmission report is the PDF after each fax with fax ID, recipient, pages, cost and result.

  2. 2 Step 2

    Sent and delivered

    “Sent” means handed over to the fax network. “Delivered” means fully transmitted to the receiving machine. It does not prove the fax was read.

  3. 3 Step 3

    Zone and page

    Zone 1 covers the EU/EEA, Switzerland, UK, US, Canada, Australia, New Zealand, Japan and more: €1.00 first page, €0.20 each additional page. Other countries cost double. Each document page is one fax page, max. 100 per fax.

  4. 4 Step 4

    Balance and email-to-fax

    Your balance is your prepaid amount, no subscription. Email-to-fax means you fax by email to faxnumber@fax.mcpfax.de, from approved senders only.

The pictures are a simplified illustration. Menu names may differ slightly depending on the version.

Video transcript

Sender ID, transmission report, zone? Here are the most important fax terms, each one explained in a single sentence. Let's get started. The sender ID is the sender line at the top of every fax, such as your company name, and you set it in your account. The transmission report is the PDF you receive after every fax: with fax ID, recipient, pages, cost and result. Sent means the fax was handed over to the fax network. Delivered means it was fully transmitted to the receiving machine. Whether it was read, no fax can show you. The zone determines the price. In zone one, such as the EU, Switzerland and the US, the first page costs one euro, and twenty cents for each additional page. Other countries cost double. Every document page is one fax page. Your balance is the amount you top up in advance, with no subscription and no base fee. Email-to-fax means you fax by email, but only from approved senders, meaning addresses you have approved. And finally, an honest note: mcpfax only sends, receiving faxes is not possible. You'll find the link in the description. Subscribe to the channel for more step-by-step guides.

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Frequently asked questions

What is the fax sender ID?

The sender ID appears at the top of every fax. With mcpfax you set it in your account, up to 20 characters, such as your company name.

What's the difference between sent and delivered?

Sent means handed over to the fax network; delivered means fully transmitted to the receiving machine.

What is an approved sender?

An email address approved in the customer area. Only from it can you fax via email-to-fax.

Can I receive faxes with mcpfax?

No. mcpfax only sends; there is no fax number of your own for receiving.

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